Insurance Help & Information

Dear Auto-Owners Agents:For the second straight year, Auto-Owners Insurance Company was rated Highest in Customer Satisfaction with the Auto Insurance Claims Experience by J. D. Power and Associates 2009 Auto Claims Satisfaction Study^sm.  Each of our independent agents was instrumental in this award, because you are an essential element in the claim delivery system.Part of the mission of our claims division is, provide the best claims service in the industry.  That can only be accomplished through the strong partnership with our agents which is reaffirmed on the Declaration To Independent Insurance Agents And The Independent Agency System.  An updated version of the Declaration will be sent to you in a separate letter later this month.We are eager to spread the word about receiving this award for two years running.  A new series of ad slicks including radio, TV, and print will be available to you soon.  We will announce the new ads with an advertising bulletin in the near future.This prestigious award, which recognizes our commitment to the claims process, gives Auto-Owners and our agencies great recognition.  It also reinforces our commitment to the independent agency system that we are both focused on taking care of our customers.  That is the value an agent brings to the equation, and is a key reason we have won this award two years in a row. Ronald H. Simon, Chairman & CEO At Florida Insurance Concepts, we share many of the values of Auto Owners and applaud their efforts.  When you are looking for insurance in Port St. Lucie or Melbourne, let us see if Auto Owners Insurance is a good match for you.